About Us

Simply Magic Productions, a cloud-based Message and Music on Hold (MoH) Voice Managed Services offers users the ability to create, load and manage voice prompts or messages to be played while callers are on hold.

For over three decades, Telephonetics has been a leader in the on-hold messaging industry. With more than 80,000 customers worldwide, ranging from small businesses to multi-site enterprises, Telephonetics is a leading provider of cloud-based, message/music-on-hold solutions. Its Voice Managed Services, including music, audio and video, help businesses inform, entertain and retain customers while on hold, and at the same time, help substantially reduce operating expenses.