We treat more than just the HOLD Button. Simply Magic Productions Voice Managed Services create a positive customer experience by marketing to customers effectively and efficiently.
Amongst all of Simply Magic Productions Voice Managed Services (Message On Hold; IVR/AA Pro Prompts; Background Music; Storecasting; Digital Signage), we deliver industry leading features including:
Scalable IP Messaging Management using Remote Load Technology - Web-based utilities deliver MOH services for all Moves, Adds, and Changes (MACs) in each remote location.
Flexible, Centrally-Based Statistical Reporting and Scheduler - Customizable Web interface with full access to interaction.
Your Customer’s Personal Creative Team - Our creative team consults with you to understand your business and style, find the right mix of music and voices, and bring all the pieces together for the right message to customers.
Professional Voices - We select only the finest voices that sound credible and friendly, providing a professional and polished image. All talents are experienced in the television, radio or film industry and are skilled at keeping the toughest audiences engaged.
Musical & Sound Effect Options - We subscribe to some of the largest music and sound effects houses in the world.
Expert Scriptwriters - Our scriptwriters know what is effective, and will work with you every step of the way to develop an engaging program that reflects your company’s style and image.
State of the art Studios- Our recording studios are staffed by experienced recording engineers, ensuring the highest sound quality available.